§The full journey

From upload to delivery — no surprises.

Every stage logged. Every price transparent. Every document publicly verifiable.


§i · stages

Step by step.

  1. Step01

    Upload

    Upload your document, pick the language pair and tier. We count words automatically and issue a transparent quote.

  2. Step02

    Pay

    Pay securely. Funds are held in escrow and released to the translator only after delivery is accepted.

  3. Step03

    Assignment

    A qualified MOJ-sworn translator matching your language pair and specialization claims the job as soon as available.

  4. Step04

    Translation

    The translator works through the document. You can message them in-app for context or to relay receiver-specific requirements.

  5. Step05

    Quality review

    Our internal QA team checks wording, digital signature validity, and legal soundness before release.

  6. Step06

    Digital delivery

    You receive a digitally signed PDF with a public verification URL the receiver can use to confirm authenticity.

  7. Step07

    Physical copy (optional)

    If requested, the stamped physical copy is printed, sealed, and shipped via courier — within 48–72 hours.

  8. Step08

    Apostille (optional)

    We submit to MOFA on your behalf. The legalized copy returns within 1–3 business days.

§ii · faq

Frequently asked.

What's the difference between certified and notarized translation?
A certified translation is issued by a sworn translator with signature and seal. A notarized translation adds attestation by a notary or MOFA — usually what Saudi government authorities require.
Is the digital copy enough?
Legally yes — digital signatures have been valid under Saudi law since 2007. In practice, many receivers still expect a stamped paper copy, so we offer physical delivery alongside every translation.
How long does it take?
24 hours in the Standard tier, 12 hours Express, 4 hours Same-day — from the moment of payment.
Do you support rare language pairs?
Yes. Alongside Arabic↔English we support French, Urdu, Hindi, Filipino, and Chinese. Other pairs available on request at custom pricing.

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How Moiwell works · Moiwell